Get in Touch with Lwal Recovery
Need immediate assistance or have questions about our services? Our team is here to help 24/7. Choose the best way to reach us below.
Emergency Assistance
Need immediate help? Call our emergency hotline now!
Multiple Ways to Reach Us
Choose the contact method that works best for you. We're available through multiple channels to ensure you get help when you need it.
Emergency Hotline
For immediate assistance and emergency towing
WhatsApp Support
Quick support via WhatsApp messaging
Email Support
General inquiries and non-urgent matters
Partnership Inquiries
Join our network as a service provider
Send Us a Message
Have a question or need assistance? Fill out the form below and we'll get back to you as soon as possible.
Quick Contact Info
Response Times
Our Office Locations
Visit us at our offices across the UAE or contact our local teams directly
Dubai
HeadquartersAbu Dhabi
Sharjah
Department Contacts
Reach out to the right department for faster assistance and specialized support
Customer Support
General inquiries, service requests, and customer assistance
Partnership Team
Driver registration, partnership opportunities, and fleet management
Corporate Sales
Enterprise solutions, fleet services, and corporate partnerships
Insurance Claims
Insurance coordination, claims processing, and damage reports
Frequently Asked Questions
Find quick answers to common questions about our services and policies
How quickly can you respond to an emergency?
Our average response time is 15-20 minutes across UAE. In Dubai and Sharjah, we often arrive within 10-15 minutes.
Do you provide services 24/7?
Yes, our emergency towing and roadside assistance services are available 24 hours a day, 7 days a week across all Emirates.
How much do your services cost?
Our pricing is transparent with no hidden fees. Emergency towing starts from AED 150, roadside assistance from AED 100. Exact pricing depends on location and service type.
Are your drivers licensed and insured?
Yes, all our partner drivers are licensed by UAE authorities, background-checked, and covered by comprehensive insurance.
Can I track my service request?
Absolutely! Our mobile app provides real-time tracking of your assigned driver, estimated arrival time, and service updates.
Do you cover all Emirates?
Yes, we provide services across all seven Emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
Still Have Questions?
Our customer support team is standing by to help you with any questions or concerns